What our clients say

“I had a very disappointing experience not only with Heather Bailey as my buyer’s agent, but also with her broker, Mark Haaga. After bringing serious concerns to his attention regarding Heather’s conduct during my home purchase, I was extremely dissatisfied with how the situation was handled. I provided Mark with detailed information outlining multiple issues, including misrepresentation of zoning related to short-term rental legality, lack of due diligence, poor representation, and several unprofessional and unethical actions. These were not minor concerns—they directly impacted my financial situation and the viability of the property I purchased. I also made it clear that I had documentation to support my claims. Rather than taking my concerns seriously and conducting a fair review of the situation, Mark immediately defended his agent without, in my opinion, properly addressing the substance of the issues I raised. As an already unsatisfied client, I was hoping for accountability and a resolution. Instead, the situation escalated further. When I requested compensation for the damages and losses I have incurred as a result of this transaction, Mark chose to pursue legal action rather than work toward a reasonable resolution. Since then, he has stopped communicating with me altogether. In addition, I attempted to gather information from another agent within the brokerage who had relevant knowledge about statements made by the seller’s agent—information that could support my efforts to seek compensation from the seller’s side due to misleading claims about the property. I was informed that Mark instructed his agents not to assist me or provide any statements. This felt like an intentional effort to prevent transparency and accountability. As a result of these experiences, I have formally reported both Heather Bailey and Mark Haaga to the appropriate regulatory authorities, including the Utah Division of Real Estate and the Board of Realtors. From my perspective, the handling of this situation demonstrated a lack of professionalism, accountability, and ethical responsibility. Instead of addressing legitimate concerns raised by a client, Mark chose to defend his agent, escalate the situation legally, and cut off communication. I would strongly caution others to carefully consider their choice of brokerage, especially if they value transparency, accountability, and client advocacy. My experience left me feeling unsupported and without recourse during a very serious and financially impactful situation.”

“Mitchell Leblanc is awesome. Super easy to work with, and made the whole process smooth as could be. Highly recommended!”

“Check my reviews on google im very honest and open with everything I say. When it comes to Mark Hagga you couldn't be in better hands, he follows up with you every step of the way and he is always willing to drive the distance no matter where your looking to purchase. He works with the lender to make sure you are getting the absolute best deal, he got the sellers bank to take off $4,000 of our closing cost. If you want someone strong in your corner I highly recommend using Mark Hagga as your next realtor.”

“Mitchell met us at a listing we wanted to see while visiting SLC. He met us promptly, showed us additional properties the same day, listened to our desires in a home and found listings that met our needs. He navigated the process so smoothly and we purchased a second home with ease! After closing, Mitch has been a dream in helping with answering questions and providing his support as we settle. As an agent in another state, I highly recommend Mitch and his team for any SLC area property needs. Our family is grateful for his real estate expertise!”

“My husband and I were first-time homebuyers looking all over Utah County, and Mitchell Leblanc made the whole process so smooth and stress-free. We connected with him through Zillow and truly feel that was the biggest blessing! He was incredibly knowledgeable about the Utah County market, really willing to work with our schedule for walk throughs, and always quick to respond to our questions or concerns. Thanks to his guidance, we ended up finding the perfect single-family home in a great neighborhood in Mapleton, Utah. It was a new build that got a little crazy and stressful at the end with the timeline, but throughout the chaos and even after closing, he has helped resolve some of our concerns with the home and builder. We feel like Mitchell truly became our friend throughout this process. We highly recommend him to anyone looking to buy a home in Utah, as we will be using him hopefully many more times in the future!”

“Highly recommend Mitch”

“Mark is amazing! He helped us find our home on our second visit, negotiated with the builders, and made the whole process smooth and stress-free and he truly made us feel like family. Mark checked in with us constantly and made sure we always felt supported. If you want a realtor who genuinely cares, Mark is the one!”

“Mark Haaga’s team makes it easy to succeed — the support and resources are all there!”